Cash App complaint: Bad customer service

Name: Bad customer service
Item: Cash App
Rating: 1
Author: MoGlamEyelashes

Open 9 May 2020 308 views Payment Providers

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Filed 9 May 2020 by MoGlamEyelashes

I had requested my bank to transfer fundsdirect deposit to my Cashapp so I can pay my contractors I have been emailing support with the trace number my bank provided me and I am not getting a reply. This was a fairly large amount I transferred so I want some answers as to where my money is at?

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Case details

Status: Open
Company: Cash App
Filed: 9 May 2020
Rating: 1/5
Desired resolution: I would like my money to be found and i would like for them to deposit my money in my Cashapp so I can pay my contractors. I would like to get a reply or a call regarding this big issue
Problem: Transferred funds missing, no reply from support
About: bank transfer

Progress

Filed
Company notified
Company replied
Resolved

9 May 2020 Complaint filed and published
9 May 2020 Message from Bizzy: we notified Cash App about this complaint.

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