Carvana complaint: Your on your own with Carvana
Filed 15 Aug 2021 by Tyrone
Had a Transmission fluid leak when the van was dropped off the driver took pictures of it. Even with the issue being there when they dropped it off, the repair was not covered. The warranty side said the seal was wearable even though the repair shop said it had a stripped bolt that was put in wrong. Can’t speak with a supervisor at Carvana, and had to pay for the repair out of my pocket. My temporary tag expired because they couldn’t find the title to register the van and couldn’t extend the temporary tag.
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