Carvana complaint: took premature shipping charges

Name: took premature shipping charges
Item: Carvana
Rating: 1
Author: Steven

Open 6 Jun 2023 160 views Automotive

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Filed 6 Jun 2023 by Steven

before I signed a contract or was able to complete online paper work and down loads they took the shipping charges I do have pictures of my chats stating they would refund but they haven’t or sent a ation that they intend to

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Case details

Status: Open
Company: Carvana
Filed: 6 Jun 2023
Rating: 1/5
Desired resolution: get my refund
Problem: Shipping charge taken early, refund not paid
About: vehicle shipping fee

Progress

Filed
Company notified
Company replied
Resolved

6 Jun 2023 Complaint filed and published
6 Jun 2023 Message from Bizzy: we notified Carvana about this complaint.

See all 204 Carvana complaints

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