Carvana complaint: Refusal to provide documentation for title and registration
Filed 28 Oct 2021 by Margaret
I purchased a used care from Carvana in April. Carvana provided temporary plates and said they would submit title and documentation to DMV and registration and permanent plates would be mailed within 6-8 weeks. They have since sent multiple temporary tags — all from different states — and now that the latest tags have expired they have said they can do nothing more. They cannot provide additional temporary tags and do not have the documentation for the permanent tags. When I complained they offered to give me $500 or help me buy a new car.
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