Carvana complaint: Delays, Useless 150 point inspection and Registration Problems

Bought car with Carvana in May, delivery was supposed to be on June 1st but got pushed out to June 22nd, no reason given.

At the delivery I was handed a VIN inspection form to get filled out at local police station, but when I called the police station they said they don’t perform. VIN inspection and the seller needs to perform the VIN inspection. I am not able to get an appointment at the DMV due to backlog, now I am stuck with registration limbo.

Took the car on a road trip to the coast. The trip included hill inclines and declines, and the car started to vibrate when breaking on declines and making grinding noises on inclines. Took it to the dealership and they said repairs were going to be $1151 and Silverrock had declined to cover. The warranty turns out to be useless for something that Carvana included in there 150 point inspection.

My recommendation, don’t buy a car from Carvana. But if you are stuck with limited options, utilize the 7-day return window. Be ready to go through more hassle than a regular dealership.