Canada Post complaint: missing keys
Filed 21 Apr 2022 by tanveen
i have received the email from Canada post on April 8th that my parcel has been delivered and the keys are placed in our mail box but when i checked my mail box. nothing was there. Its been more than 10 days that i did not get any keys. furthermore i contacted your customer service thrice a time but they did not respond well and they did not tell me any way-out to get the keys or my parcel. that parcel is related to my confidential documents that i was getting from my home country. the processing time for this documents is about 6 month. i cannot afford to wait again for 6 month for that documents. and as per your customer service people i already contacted the sender and they cannot do anything as its a fault from your side. So please figure out this situation as soon as possible.
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