Cal AI complaint?

Do you have a dispute or a bad customer experience with Cal AI? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Cal AI customer service is by email at support@calai.app; Cal AI publishes no phone line, and its FAQ page, linked in the contact details above, covers billing, scanning and syncing. Include the email linked to your Cal AI account, whether you paid through Apple, Google or the Cal AI website, the date and amount of the charge and a screenshot of the problem.

Paywall still showing after you paid? Start your complaint here as well: we push it out to Cal AI by email, social media and printed letters.

A Cal AI subscription or trial bought in the app is cancelled in your phone's settings, not inside the app: on an iPhone go to Settings, tap your name, then Subscriptions, Cal AI and Cancel Subscription; on Android open Google Play, tap your profile icon, then Payments & subscriptions, Subscriptions, Cal AI and Cancel. Deleting the app does not cancel the subscription. A subscription bought on the Cal AI website is managed through the Manage Subscription page on that site.

Cancel before the renewal date shown in the store and keep a screenshot of the confirmation: that screenshot is your proof if a later charge still comes through.

Refunds for Cal AI depend on where you paid: Apple handles refunds for App Store purchases and Google for Google Play purchases, each through its own refund request, while Cal AI's FAQ says to email it at support@calai.app about a subscription bought directly from Cal AI. Your receipt email shows which of the three charged you. Have the receipt or order ID, the date and amount and the account email ready.

Renewal charged after you cancelled? Raise it through our complaint process: we help you write the refund claim in minutes, drawing on complaint letters that actually worked.

Cal AI is not free to use in full: scanning food needs a Cal AI subscription, sold as an auto-renewing Unlimited plan in the App Store, in Google Play or on the Cal AI website, and the website offers a 3-day trial. A trial turns into a paid subscription unless you cancel it in time, so note the date it started and the renewal date the store shows.

Check the price and the billing period on the confirmation screen before you start the trial, and screenshot it.

Nothing has been reported about Cal AI here yet. Our research shows what typically goes wrong at subscription calorie-tracking apps: trials that roll into a monthly or yearly charge, subscriptions that keep billing after the app is deleted, refund requests bounced between the app maker and Apple or Google, a paywall that stays up after paying, and food scans that log the wrong meal or the wrong amount.

Billed the moment the trial ended? Put it on record here: what you report becomes the record the next subscriber reads before starting a trial.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Cal AI through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Cal AI can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.