Complaint: Washing machine broken

on 07 July 2020 about Bush in category Consumer Electronics

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My complaint:

16 months old, already had repair man out, extremely noisy spin, didnt sound right, repairman said it was because i was only doing small wash loads, and it wasnt balancing out because of that, but it was fine. Still noisy, water left inside after wash, checked filter, nothing there. Ended up pulling out and lifted it up to find large piece of concrete on floor underneath, clearly broken in half the part that weights the drum, surely this shouldnt happen, only 2 of us to wash for

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Suggested solution:

clearly faulty machine, never bought Bush before, not happy at all, now need another machine

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10 months ago - We have posted a tweet about your new complaint about Bush

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