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Burger King complaint: VERY UNSATISFIED CUSTOMER!!!!

Open 157 views Fast Food / Delivery

Filed 13 Sep 2021 by Sarah

My husband placed an order through the drive through…in which he requested mustard and no Mayo on his chicken sandwich and requested extra pickle and no Mayo on my impossible whopper. ( he repeated this request at least twice- maybe 3 times). The guy taking the order was very unprofessional and when we tried to ask questions about what burger can be combined whir the 210$ deal the guy said – “just order what u want”. He finished the order and the guy was just silent. We said hello? He said- yeah drive around. We checked the order in the bag and of course the requests were not granted. I took them in and told what looked liked The shift manager. He said to me- “you never said that when u ordered” I told him it was repeated and yea it was. He requested the cook to remake the sandwiches as requested. I went out to the car only to find that again – no mustard on the chicken sandwich and no ketchup on the whopper.I had to go back in – the shift manager had disappeared. And I had to request mustard packets. On top of that the impossible burger was cold! And I could not eat it. Our visit was on 912 at approx 7pm. There were a lot of other things that could be mentioned about This store, but to keep it simple, will not list at this time.
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