My complaint:
According to my receipt I placed my order at 7:18 pm, on 10262021. I was the last car in line with approximately four cars in front of me. Approximately 15 minutes later there were about 10 cars behind me. When I made it to the window, drinks were handed out to me and I continued waiting for 15 minutes. At some point I asked to cancel my order and asked for a refund. The cashier quickly handed me two bags and I drove home. When I arrived home I was missing a burger and the one burger was cold, I tried calling the the store twice but there was no answer. I always stopped Burger King when I am getting off from work late to feed my family. However, next time I will think twice before choosing BK. Please be advised the staff tonight appeared to be preoccupied or confused.
Suggested solution:
Not sure at this point but whatever, your company deems as fair and justified.
