Burger King complaint: Horrible food and service

It was 07612 store at Montvale travel plaza
9001438 Juan
CHK 5409
So when me and my girl got there I ordered my food. And after he took the order, he went and sat down and started to eat while he was on his phone. Then decided to get up and make the food I ordered. Not only did it take him without exaggeration 24 minutes to make a whopper, 3 orders of nuggets and an order of chicken fries, which the chicken fries so hard I didn’t even bother trying to chew through them so I threw them out. Meanwhile, as he is making my food, he reaches into a container and grabs something and starts eating that. Not only that, but also saw him wipingitching his nose. And I tried to get a refund after I was losing my patience, and he didn’t even know how to do that. I’m sorry, but for a food service place, all of that is unacceptable. Me and my better half were appalled.