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Burger King complaint: Food

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Filed 24 Jul 2022 by Jeriann

I stopped at the above BK in March, on my way to Boston. I ordered a sausage, egg bisquit to go. Since this was a service station, they do not honor coupons, so I paid full price, about $6.00.
I got onto the highway and opened the sandwich. The bisquit was as hard as a rock, brown, and the inside cheese was runny. It was terrible. I tried to just pick at the egg and sausage while driving. I actually took a photo of it.
I tried to send the photo and letter to the BK Headquarters at:
5505 Blue Lagoon Drive, MIami, FL 33126
The letter was returned undeliverable.
I tried to call customer service and and the call would not go through. the recording said for English press 1, which I did do, then the call said failed.
I finally found this chance to let you know.
My previous experiences have all be good, but I wanted to let BK know about this incident

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