Burger King complaint: Extremely slow to take order, rude, then manager was obnoxious cursed and threatened.

June 16, 2022 at approx. 5:37 pm. This BK has drive thru and pick up only. Arrived at outdoor ordering kiosk, no one was in front of me and no one at pick up window. Garbled voice and low volume from kiosk. can’t understand you, could you repeat please? Female voice, just a sec… Over 3 minutes went by. Me, excuse me can I place an order? Voice, I said just a second. another 3-4minutes goes by. Me, Look can I place an order or not. (it’s 100 degrees out, the window is open hoping to get service and the $5.21gal gas is burning.) Voice says, are you ready to order? I said, what’s going on? Why is this taking so long? Voice says, it’s just me and my manager here and we are busy. I said, there hasn’t been anyone in line since I’ve been here, this is just rude. Voice says, what is your order sir? I said, a spicy chicken sandwich only. She repeated. Then I said, a medium double whopper with a Coke. She said, what size? I said,…a medium. Then she said, what drink with that? I said, I said a Coke, are you listening? She said, I don’t have to take you being rude to me. I’m not going to serve you. You can drive out of here. I did or said nothing.

A minute or two later a male voice claiming to be, the manager came on and told me to leave the premises. He went on to say that I had offended his worker and was rude. I asked what I said that was rude. He did not answer and obviously was just trusting his workers complaint. He said, get out or I’m calling the fucking police. I said, nice, fucking with my wife in my car? He then said, get out or I’m going to put you out. I’m 6’2, 275 lbs. and former Marine. I said, so you are a bad ass now? He said, yes, I am a bad ass. I’m calling the police. I said, I don’t care. The Beavercreek Police I know and none of them will eat there because you can’t see preparation and don’t trust. I decided t do the right thing rather than confront the aggressors. I drove off, had a nice, great service meal at Jersey Mike’s and returned home to file a complaint.