Burger King complaint: Drive-thru Order

There are two things I need to make a report. This incident happened yesterday on Feburary 11, 2022 at approximately 4pm.

I was driving and I am a Deaf customer. I went to the Drive-thru to make an order. I wrote on paper that I wanted to order 2 Whopper Jr with extra pickles (not a meal-burgers only). The person who is a female at the Drive-thru with green hair dyed. (I was reading her lips) She said I needed to come inside to make the order. I said I can’t I’m on my way to work (I was running late). She said your order is not in the system and you need to order at the menu board. This is called DISCRIMINATION. Why? Deaf customers can’t hear on the speaker nor read lips on the speaker!!!

Another complaint.
There’s a paper handwritten in marker on the Drive-thru window that says all orders are to be made at the menu board. They forgot that there are Deaf customers who can’t make orders at the menu board!!!!