Burger King complaint: customer service
Filed 16 Jun 2021 by Nickey
I ordered 1 chicken sandwich and a salad and was charged for 2 sandwiches. I told them to please remove the extra sandwich and refund me, but the manager had to tend to the situation and was very rude and condescending. Told me the error was my fault and then when I mentioned they previously made a mistake the last time I at the same location she told me Don’t do that …I thought managers were supposed to resolve issues and create positive customer service experiences. Then while I was picking up the food the employees were talking about how they weren’t going to wear gloves handling my order and they were giving me COVID. Worst customer service I ever had.
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