Burger King complaint: Customer service
Filed 8 Jun 2021 by Eloisa
There was only 2 employees, 1 taking orders preparing call-in orders 1 was bagging orders. Preparer was too busy filling pick-up delivery orders. It took him 15 minutes, 9 burgers 3 chicken sandwiches later, to even take my order. And, that was after I asked him, when he was planning on taking our orders? He replied,”it’s busy, give me a minute!” I advised, I’d already given him 15 minutes. He again advised me in an abrupt manner, “it’s very busy” finally took my order! All I wanted was a med fries 2 cookies? Really? 20 minutes total time 15 of it was waiting to place my order? It’s not the first time at that Burger King, that the process of getting Fast Food, takes forever.
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