Burger King complaint: Cheated of a 2 for $6 Mix n’ Match deal
Filed 2 Aug 2022 by Rae
I handed the 2 for $6 Mix n’ Match coupon to the clerk and clearly said I wanted one quarter pound king and one impossible burger, no pickles. The clerk said it would cost $7 at their location. Although I did not know why the difference, I accepted it. (I also bought fries and a drink). When my order came, the impossible burger with the tomato, lettuce etc I expected was, instead, a sandwich with cheese and pickle and that was it.
I took it back and questioned the clerk who said the coupon reads: Impossible King and they can accept no substitutions with the coupon. Never mind that the store had already deviated from the coupon by charging an extra dollar for the bargain without explanation.
If I wanted an impossible burger…not the king…I would have to pay an additional $11.
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