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Filed 13 Apr 2021 by Sandra

Family of 4 went on 10421 through drive thro. We was told they would bring it to car. After 20 minutes a my daughter went inside to d d out what was happening…3 members of staff behind counter was talking and ignored her..eventually she saud..excuse me are you going to speak to me ?? There was no apology or nothing ! She asked where our order was…it had been left on the side…she got it to car ..it was short of a burger and cos if time it had been left it was cold ..good and coffee . She went back in..the girl said she would get the other burger..my daughter said NO…I want it all hot !!! Please c get new cooked one’s ! There was no friendliness or apology. They was ignorant and rude. The only member of staff that was nice was the girl in the drive thro window..she was lovely. It took 45 mins to get our food !!!

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