Browns Fashion complaint: I AM OWED A REFUND FOR ITEMS MISSING FROM MY PACKAGE
Filed 6 Mar 2023 by Yasmin
my refund was declined and received open box and delay in delivery
PLEASE RESPOND ORDER ID RVMFYM
1. When accepted by fed ex he told me was opened and damaged and to notify sender. He said could be tempered with and I said I don’t need to accept he said you should and advise sender
2. Notified sender immediately
3. Stated on box DAMAGED and OPEN
4 did not received with 4 days as stated by sender received after 3 weeks
5. I do not have contents and merely receiving does not constitute that contents are in box per law
6 arbitration is needed per American Express laws. I received no contents
7. Box can be inspected weight was minimum and so missing items don’t amount to too much weight
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