Booking.com complaint: Booking.com – Norbreck Hotel, Blackpool
Filed 20 Oct 2022 by Claire
I am a carer and i booked for Paul, disabled man in wheelchair, his tutor, my 4 daughters and my husband. it was one of my daughters birthday so wanted to tie in celebrations with getting Paul out of sheltered housing for weekend so asked his tutor LS Support to drive him. We go away often and as i am the carer we get rooms next to each other because Paul needs help with everything from shower to catheter.
We got there ahead of Paul and Kim and everything was a mess. Pauls room was fine but booking.com double booked mine so i had to traipse all over looking for a room with 4 daughters in tow, crying and scared.
By tram we were 20 mins or more from blackpool and our group was split. Not good for Paul.
Report
Discussion
0 comments
No comments yet. Been through something similar with Booking.com? Start the discussion above.
More Booking.com complaints
View all 336Apartment that never
I have paied for an apartment that did not exist.
flight pricing scam
I booked a flight from Dallas to Los Angeles on booking.com I was given a ation number and was told…
Booking.com booking ation number 2603.038.140
My wife and son were travelling yesterday by train from Brussels to Hamburg, where she had booked the accommodation for…