Blockchain.com complaint: 9500eur blocked for 4 months

Complaint from sabelleregis@gmail.com reported on 13 November 2022 about Blockchain.com

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My complaint:

I have transferred 9500 eur to blockchain in july 2022.
since then, Blockchain blocked the amount, doesn’t provide any answer except to say that they are handling my case.
I have asked for closing my account to be refunded, no answer.
I have asked many times to refund me, no answer.
I have tried to write directly to their support directly in the US, no answer.
Now, when i try to contact the assistance, they answer me not to contact them anymore because my case is in progress.

Suggested solution:

They don't answer and have kept my 9500eur since july 2022;

Comments: 1
Rating:

Comment by poster of the complaint sabelleregis@gmail.com

1 year ago - Desired solution: I want Blockchain to refund me on my bank account all 9500eur . I want them to ask me for my account to get my money directly in this bank account. I want also Blockchain to pay me damages as I didn't get access to a huge amount which could give me good interests and also for all the time, for all the worries and for all the issues with my bank because of them. i ask for 1000 eur more.

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