Bitstamp Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Bitstamp over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Bitstamp's offerings.

Sentiment data last updated on April 24, 2024

Bitstamp complaint process

Do you have a dispute or had a bad customer experience with Bitstamp? Submit your Bitstamp complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Bitstamp.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Bitstamp complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Bitstamp?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Bitstamp complaints chart

We have received 1 complaints about Bitstamp over the last 12 months. The graph below shows a monthly breakdown.

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Bitstamp complaint statistics

Curious about Bitstamp's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

2
Total complaints
2
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of Bitstamp?

Below, you will find the contact information for the complaint department of Bitstamp. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-646-568-9784
Webcare email:
support@bitstamp.net
Contact form:

You can contact the customer service of Bitstamp by calling 1-646-568-9784. For Bitstamp support through email, send your inquiry to support@bitstamp.net. If you want to reach out to Bitstamp through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bitstamp reviews: (2)

Authentic experiences shared by our community for your benefit.

Froze Funds and wont unfreeze it

Complaint from bitstampsucks123 on 16 April 2024 about Bitstamp.

Bitstamp has frozen my funds and they are not unfreezing it. It has been more than 2 months since i am following up. They wont give a deadline , by when my funds will be unfreezed by. Read more

Comments: 0
Rating:

Will not release my funds

Complaint from Sallycovert313@gmail.com on 02 June 2022 about Bitstamp.

I have wanted to transfer my funds since April 16 2022 at which time bitstamp has locked my account. I have gone through 2 step verification, multiple audio and zoom video calls and sent numerous emails since that... Read more

Comments: 1
Rating:

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