Binance complaint: Withdrawals suspended
Filed 11 Jun 2021 by Heidi
I was notified by binance that there had been fraudulent activity on my account, I was requested to send in documents which I have done 4 Times now along with relevant identification. It has taken me weeks to get a response just to go round in a big circle, and be met with the same requests again. I am being asked to produce proof that I made a 40000 transaction, which I didn’t make it isn’t from any of my accounts I couldn’t tell you anything about where or how these transactions have been made. I have sent proof of my payments that I have made from my uk bank account the only account I have. I would just like my money to be released so I can close down my account it’s the worse customer service experience I’ve ever had.
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