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Binance complaint: Suspended leverages during BTC crash on 19 May 2021

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Filed 20 May 2021 by Umut

During btc crash happened on 19 May 2021, i had two leveraged short positions for BTC (x50) and MATIC (x20). While BTC was hitting 30k, obviously I had a great profit, so I decided to close my positions. I opened my futures page and I saw that my positions were suspended and i cannot even see my current status. Then btc recovered and as of now my btc position is liquidated. Unfortunately i was driving in a highway and can not took a screenshot of these facts but i saw my margin went x6 up during the crash. If it was the other way around, i would be liquidated and binance would gladly took all my money. This is very frustrating and unfair.

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Discussion

2 comments

  1. martin

    I had exactly the same thing, only that in a different position at the beginning I saw what was happening but I couldn't do anything to because server didn't respond and then completely disappear but I did a few screen shots

    Reply

  2. katem

    Hi I’ve had a similar problem with Binance and am going to seek legal advice. Would you be interested in discussing as will be more powerful if we band together as a group. There are a number of traders with the same problem.

    Reply

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