Binance complaint: SPOT LOSS POINT MISSED

Name: SPOT LOSS POINT MISSED
Item: Binance
Author: Gianantonio

Open 15 Aug 2021 126 views Crypto / DeFi / Blockchain

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Filed 15 Aug 2021 by Gianantonio

I SETTED A STOP LOSS ON BNB TODAY MORNING (15.08.2021) THE STOP LOSS WAS AT 407 AND THE LIMIT SETTED TO 406.8. WHEN THE CURRENCY WENT DOWN IT TOTALLY DISREGARDED MY STOP LOSS SO I DID LOSE 300 USD..

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Case details

Status: Open
Company: Binance
Filed: 15 Aug 2021
Desired resolution: THEY SHOULD FIX THE PROBLEM AND REFUND ME 300 USD
Problem: Stop-loss order not executed
About: stop-loss order
At stake: $300

Progress

Filed
Company notified
Company replied
Resolved

15 Aug 2021 Complaint filed and published
15 Aug 2021 Message from Bizzy: we notified Binance about this complaint.

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