Filed 5 Apr 2021 by Victor
I have tried to withdraw 20 dollars worth of Eth and 20 dollars worth of BNB and both of my transaction have been declined the reason being unusual activity ? we are talking about 20 dollars ….how withdrawing is an unusual activity I am pretty sure it is very common activity , and now I am restricted to withdraw for 24 hours and I need to go trough a whole circus to remove the restriction … I am sure i verified my identity before and when log in I pass trough 2 security checks and still you are asking me to record my self and take photos and go trough all that circus for 20 dollars that I trying to move it to another wallet .
I do understand your concern for security but this time i find it a waste of my time and my nerves and I will like that restriction to be removed ASAP please .
Hope to hear from you soon.
Best regards ,
Victor Manda
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