Binance complaint: Money disappeared through unknown error
Filed 23 May 2021 by Gareth
I purchased around 130USD of BCHUP at 12:46 on 195 when the value of BCH was around 850. The value of BCH then fluctuated but at one point was at 864. However, at this point, my holdings of BCHUP were devalued to around 10USD, from 130USD at purchase. This has not been explained or rectified even though I have spent three days waiting for a response on your Help and Support Chat service.
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