Binance complaint: Issue not resolved for over a year

Name: Issue not resolved for over a year
Item: Binance
Author: Ethan

Open 3 Jun 2021 221 views Crypto / DeFi / Blockchain

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Filed 3 Jun 2021 by Ethan

I’ve been unable to trade on binance for over a year now. I’ve submitted at least 3 tickets and it’s always the same response saying that they’re dealing with a large volume of tickets and they’ll get to it when they can. I can understand the delay, but this is ridiculous. They’re essentially holding my assets hostage at this point.

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Case details

Status: Open
Company: Binance
Filed: 3 Jun 2021
Desired resolution: Allow me to withdraw all my assets so I can move to another service at this point
Problem: Trading blocked for over a year
About: crypto exchange account
Dealing with it for: 365 days

Progress

Filed
Company notified
Company replied
Resolved

3 Jun 2021 Complaint filed and published
3 Jun 2021 Message from Bizzy: we notified Binance about this complaint.

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