Binance complaint: Hacked Emailcellphone

Name: Hacked Emailcellphone
Item: Binance
Author: Albertus

Open 17 Aug 2021 142 views Crypto / DeFi / Blockchain

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Filed 17 Aug 2021 by Albertus

Good day. My phone was hacked including my email address. I moved from Spain to South Africa and has a new cellphone number also. I can’t get access to my account if i try to reset the password thru my email, i don’t receive any mail from binance. So is there a alternative of maybe sending me a new conformation to my new cellphone number? I really need to get into that account

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Case details

Status: Open
Company: Binance
Filed: 17 Aug 2021
Desired resolution: Sent a password change to my new cellphone number please.
Problem: Cannot reset password after email hacked
About: exchange account

Progress

Filed
Company notified
Company replied
Resolved

17 Aug 2021 Complaint filed and published
17 Aug 2021 Message from Bizzy: we notified Binance about this complaint.

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