Binance complaint: Hacked account

Name: Hacked account
Item: Binance
Author: andrew

Open 18 Aug 2021 142 views Crypto / DeFi / Blockchain

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Filed 18 Aug 2021 by andrew

On checking my account all the crypto were gone amounting to10.5k. Account detail were changed like i.p address and phone number removed. Poor customer advice which ran me around the system. Changed the email address which then seemed to give the hacker another account to break into. Tried to block but it was sending to the other i.p.address

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Case details

Status: Open
Company: Binance
Filed: 18 Aug 2021
Desired resolution: I would like to know what has happened and how it can be resolved traced.
Problem: Account hacked, crypto holdings gone
About: crypto account

Progress

Filed
Company notified
Company replied
Resolved

18 Aug 2021 Complaint filed and published
18 Aug 2021 Message from Bizzy: we notified Binance about this complaint.

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