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Filed 24 May 2021 by Elina

On May 6, I have made a deposit via card to purchase USDT but the transaction failed as per Binance record. However, the money was debited from my card and based on binance overall transaction history, transaction was completed, same day, same time. I made 2 transactions that same day, first transaction reflected on my account on May 7 whilst the other one on May 10.
I have raised the deposit not credit asset recovery on May 14 and they came back to me today with APPLICATION REJECTED.

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