Binance complaint: Funded €500 from my credit card to my binance account

Complaint from Murphy reported on 25 February 2021 about Binance

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My complaint:

I funded the Binance account with €500 which was deducted by my Irish bank visa card. It did not update on Binance. I contacted my bank and they said that my visa card was definitely debited.

I have been unable to reach out to Binance as they have no phone number or email address. I have had €500 sent to Binance and they have not credited my account.

Suggested solution:

They should refund my €500 to my bank card or they should credit the binance account with the €500.

Comments: 2
Rating:

Comment by poster of the complaint Murphy

3 years ago - I have full proof of what has been sent by my bank (in Ireland).

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Iva
Iva(@64299253)
3 years ago

Have the same issue, send $600 but something failed with converting to busd, i called my bank also but is correct debited, like i see in my credit card, email the company couple times still no response from them very frustrated.