Binance complaint: Customer Service

Name: Customer Service
Item: Binance
Author: Charles

Open 20 Apr 2021 181 views Crypto / DeFi / Blockchain

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Filed 20 Apr 2021 by Charles

My withdraws were restricted due to suspicion of fraud 4 days ago. I submitted all documents requested to reinstate 3 days ago and was told my account was being escalated to a senior agent via priority transfer and I have not had any response since. I sent a message by chat 12 hours ago no response! Please help!! Case id70091932

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Case details

Status: Open
Company: Binance
Filed: 20 Apr 2021
Desired resolution: Lift the withdraw restriction so I can withdraw my funds.
Problem: Withdrawals restricted, no reply after documents
About: crypto exchange account
Dealing with it for: 4 days

Progress

Filed
Company notified
Company replied
Resolved

20 Apr 2021 Complaint filed and published
20 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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