Binance complaint: Can’t Access My Money

Name: Can't Access My Money
Item: Binance
Author: Rory

Open 6 May 2021 224 views Crypto / DeFi / Blockchain

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Filed 6 May 2021 by Rory

I invested $1,000 through Binance a few years ago. I’m in the U.S. Their website indicates that they can no longer serve people in the U.S. I can’t get any help at all from them.

The big issue is this: Where is my investment?

Binance has the worst customer service of any company I’ve ever dealt with. It feels like they don’t want to help so that they can pocket my money.

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Case details

Status: Open
Company: Binance
Filed: 6 May 2021
Desired resolution: Give me access to my investment so I can determine how it's performed. Also, give me access in case I want to withdraw some or all of the funds.
Problem: No access to funds after US exit
About: crypto investment
At stake: $1,000

Progress

Filed
Company notified
Company replied
Resolved

6 May 2021 Complaint filed and published
6 May 2021 Message from Bizzy: we notified Binance about this complaint.

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