My complaint:
Binance is not a safe exchange. They lost my tokens. I sent them to binance and I can see the transaction and all data on the blockchain. I opened a case with support and till today it says “in review”. We are 17 days ahead now since opening case. Whenever i contact support they come up with a different story. The worth at the time was 20k usd, now its 9k usd.
Customer support is spinning wheels. They never update me and I always have to chase them. Everytime they promise me a date and every time they dont recover my tokens. They even ed to me that they found my tokens a few days ago.
Please be careful using Binance. You will loose your money like i did and nobody will recover them for you.
You cant email or call them. Nothing you can do…money just gone..
Suggested solution:
They should give my tokens back! I can proof they received them. And they also acknowledged they received them. But they are not doing anything about it.
