Binance complaint: 2FA Verification
Filed 14 Apr 2021 by Robert
I have been with Binance US for years. In order to access the acount a 2FA verification is used through an Authenticator app on the cell fone. I lost access to that Authenticator and asked Binance US to help. They sent a generic email asking me for a photo of my I.D. A photo of me holding that I.D. and a video of me holding the I.D. asking for a reset. I have contacted them 3 time already after sending this info to them and get no response. They have a huge chunk of my money and as life has it , I need access to some of that immediately due to illness.
Report
Discussion
0 comments
No comments yet. Been through something similar with Binance? Start the discussion above.
More Binance complaints
View all 1,092BINANCE WILL NOT RELEASE CRYPTO
I opened a Binance account several years ago. Was unaware of the US blockage and didn’t receive an email notification…
Lost coins
I have repeatedly tried to contact customer support in relation to a withdrawal where I missed off the memo number…
my withdrawal and deposit don’t working
hi binance i’m waleed, i have some issues since a day i’m trying to resolving my issues but it shows…