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Filed 20 Dec 2021 by Tammy

I have support dog which I have registered card . on Dwc 20 beginning at 2:05 first two buses drove by wthout stopping. The next 4 buses would not let me on with my support dog .Two drivers would not even open doors , they drove off. One driver said dog must be in carrier. I stood in cold for 3 hours trying to get bus and .missed very important meeting. Clearly drivers are not aware of support dog rules. One bus i paid an was made to get off so i would like my $2 reimbursed due only to fact of trouble I went through today. I am going to attempt to take another bus with your support dog handy . Very upsetting stressful day

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