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Baymont Wyndham complaint: like a bad dream

Open 132 views Hotels / Motels

Filed 26 Jul 2022 by PETER

I stated in room 205. on July 22 thru July 24 2022.

(1) The door got stuck when I tried to open the door. I found that the door closer was pulled down causing the door to hit the closer.

(2) There was no chair at the desk. One of the cleaning ladies got one for me. Upon inspection I found the back was loose because two bolts were missing and one of the remaining bolts was just about to fall out. I was able to tighten it with my fingers to where it held a little better.

(3) No hangers were in the closet.

(4) The electrical wall plate was somehow so loose that whatever I tried to plug anything in it fell right out.

(5) The light at the door turned nothing on or off.

(6) The worst thing that was wrong, was the bed tipped when I sat down. I had one of the cleaning ladies come in and sit on the bed and she reacted quite shocked when it about landed her on the floor.
I think the mattress was somehow broken letting one side move down when any weight was put on it.

(7) Breakfast was supposed to last until nine thirty, but at five after nine the worker started taking away the food.

I blame all the problems on poor management and lack of workers (maintenance).

(8) Nothing I complained about was alleviated. I had complained to the house keepers and the front desk. I took photos of the problem arias, but they are on my phone and I don’t know how to transfer them but will try to show them if requested.

The house keepers had been in the room because they had the room listed as a check out. I did receive a not explaining why they were in the room.

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