Avelo Airlines complaint: Shocking customer service

Name: Shocking customer service
Item: Avelo Airlines
Rating: 1
Author: Neil

Open 22 Sep 2023 109 views Airlines

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Filed 22 Sep 2023 by Neil

Cancelled our return flight, did not help us get home and never gave our luggage back for 5 days.
I had to rent a car and drive 20 hours home. They offered $15 per person for food. It cost $500 to get home. Been trying to speak with someone for 3 months and they just run you around and never call back. Hope they go bankrupt, they do not care

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Case details

Status: Open
Company: Avelo Airlines
Filed: 22 Sep 2023
Rating: 1/5
Desired resolution: Return a call and reimburse
Problem: Flight cancelled, travel costs not reimbursed
About: return flight
At stake: $500
Dealing with it for: 90 days

Progress

Filed
Company notified
Company replied
Resolved

22 Sep 2023 Complaint filed and published
22 Sep 2023 Message from Bizzy: we notified Avelo Airlines about this complaint.

See all 4 Avelo Airlines complaints

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