Avelo Airlines complaint: 8.5 hour delayed flight

Name: 8.5 hour delayed flight
Item: Avelo Airlines
Rating: 1
Author: Nicole

Open 8 Oct 2023 93 views Airlines

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Filed 8 Oct 2023 by Nicole

Flight was supposed to depart at 8:00 am and kept getting delayed due to a mechanical issues. We could not leave and return back because TSA had left. They finally let us leave at 11:00 and said to return at 1:00 but flight never left until 5:15 so was stuck there waiting again. No food just vending machines there. Horrible experience

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Case details

Status: Open
Company: Avelo Airlines
Filed: 8 Oct 2023
Rating: 1/5
Desired resolution: I lost a whole day and took vacation from work so lost a day of vacation and had to cancel excursions that I booked. I should expect a refund of my trip.
Problem: Flight delayed over eight hours
About: flight

Progress

Filed
Company notified
Company replied
Resolved

8 Oct 2023 Complaint filed and published
8 Oct 2023 Message from Bizzy: we notified Avelo Airlines about this complaint.

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