Atlanta Airport complaint: Wheelchairs waiting

Name: Wheelchairs waiting
Item: Atlanta Airport
Rating: 1
Author: Panama

Open 24 Jan 2020 463 views Airports

Filed 24 Jan 2020 by Panama

I was number 32 sitting in a wheelchair waiting to be cleared to leave the airport.
Not enough Agents working.

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Case details

Status: Open
Company: Atlanta Airport
Filed: 24 Jan 2020
Rating: 1/5
Desired resolution: Please, we need more Agents working when flights come into Hartsfield-Jackson. Today, Wednesday, January 22, 2020 my Delta flight landed at Hartsfield, 7:43 p.m. I was number 32 of over 40 people in wheelchairs, wondering, and waited to be cleared to leave the airport. We all were tired, frustrated, couldn\'t believe this was happening in such a busy, we\'ll known airport. It was a sad return. Hope this will be addressed, and not allowed to happen again. Confined in a wheelchair is more than enough agony.
Problem: Long wait for wheelchair clearance, too few agents
About: airport wheelchair assistance

24 Jan 2020 Complaint filed and published
24 Jan 2020 Message from Bizzy: we notified Atlanta Airport about this complaint.

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