Complaint: Glass in biscuit

on 18 May 2020 about Arnotts Biscuits in category Food and Beverage Brands

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My complaint:

I bit into an Arnott’s Royal and bit into a sharp piece of glass. It was inside the biscuit and scratched my mouth. Now every time I bite into a biscuit I have to worry about whether there are dangerous objects inside. I had given my son a biscuit the day before. Did he swallow glass? I’m furious!

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Justified complaint?

Suggested solution:

I expect a follow up that ensures I or others (especially kids) aren't put in danger. Find out where it has come from and regulate production better. I have been a frequent purchaser of Arnott's biscuits but why would I ever purchase again.

Message from Robin from

11 months ago - We have posted a tweet about your new complaint about Arnotts Biscuits

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