Arnotts Biscuits complaint: fault with wafers

Complaint from NOTRACE1209 reported on 01 November 2021 about Arnotts Biscuits

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My complaint:

I opened the packet of Arnotts Wafers dated 17062022 to find that one the amount of wafers in packet is less than usual.
When i got to the fourth stack of wafer I was shocked to find even thinner wafers which looks like one layer wafers not the way they are supposed to be 2 stacked.
I have enclosed a picture.

Suggested solution:

Replace the product and double check your products before distribution .

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