ARCO Gas Stations complaint: Employee mistake gas station number and don’t give my money back

Hi ! My name Ba Nguyen
Phone (714)837-9087
On Sunday morning Sept 04-2022 I come to fill gas here . In the line had 2 station number 10 and number 12 When I came I saw 1 car pumping at Station 10 ready I come inside I told with clerk 35$ for number 12 Then I go outside but I’m waiting about 3 minutes the machine still doesn’t work Then I come into I told her machine doesn’t work She said wait a second Then I go out again But machine doesn’t work too ! I come into again she said wait again and my wife and me come again she said I told her wrong number 10 not number 12 ?????
My wife told her check camera she said check camera about from 1 month to 1 year
Later on I call police report it and they give me Manager phone number with his name Jonathan phone number (714) 854-9535
And thay said Jonathan will come to work tomorrow and will talk with me
But today Sept-05-2022 Manager didn’t call me then let someone call me and said I have to come there for discuss and have 1 man tanswer to me I call wrong number and turn off the phone ( Jonathan phone number as police gave to me
I don’t understand why they solve like that ????
That’s not my fault !!! I told her number 12 ! If she didn’t hear clearly and then she told me I told her number 10 ( but when I come gas station had 1 person pumping at number 10 ready !!!!