My complaint:
Hi ! My name Ba Nguyen
Phone (714)837-9087
On Sunday morning Sept 04-2022 I come to fill gas here . In the line had 2 station number 10 and number 12 When I came I saw 1 car pumping at Station 10 ready I come inside I told with clerk 35$ for number 12 Then I go outside but I’m waiting about 3 minutes the machine still doesn’t work Then I come into I told her machine doesn’t work She said wait a second Then I go out again But machine doesn’t work too ! I come into again she said wait again and my wife and me come again she said I told her wrong number 10 not number 12 ?????
My wife told her check camera she said check camera about from 1 month to 1 year
Later on I call police report it and they give me Manager phone number with his name Jonathan phone number (714) 854-9535
And thay said Jonathan will come to work tomorrow and will talk with me
But today Sept-05-2022 Manager didn’t call me then let someone call me and said I have to come there for discuss and have 1 man tanswer to me I call wrong number and turn off the phone ( Jonathan phone number as police gave to me
I don’t understand why they solve like that ????
That’s not my fault !!! I told her number 12 ! If she didn’t hear clearly and then she told me I told her number 10 ( but when I come gas station had 1 person pumping at number 10 ready !!!!
Suggested solution:
At 3:30 (Sept 05-2022)Have one lady call me come and she said the lady worked yesterday she accepted her fault they give back to me 35$ ready
But have one man ( I think he’s manager ) he come out and yield at me and he still say I wrong then the lady explain for him that lady yesterday accept she wrong but he’s still get mad to me and he’s yield that he’s not allow me come to this gas station fill gas again and he’s come inside ( Gas station is public he didn’t have the right stop me come for fill gas ! Even this gas station I come fill gas every week )
Anyway , I’m so feeling sad about this thing
Offices Need to talk with manager this station
Best regards
Ba Nguyen
Sept 052022
