My complaint:
The manager named, “Karen” at this location , was extremely rude and presented with an extremely unprofessional attitude towards me and my family , resulting in law enforcement being called at my insistence.
Suggested solution:
I’m requesting to speak with someone from upper management regarding this issue and very unpleasant/ unprovoked experience that occurred this evening between myself and the manager of this location. I will give them the opportunity to contact me, before I then contact my attorney to follow up with my rights concerning this situation

