Amazon Freevee complaint: False advertising

Name: False advertising
Item: Amazon Freevee
Rating: 1
Author: Kate

Open 6 Oct 2023 102 views Broadcasting Network

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Filed 6 Oct 2023 by Kate

I was going to watch Kin (an Irish tv series) on my Smart TV. I searched it and it showed me Kin on the search—Only when I went to play it, I got a completely different show with Asian actors—the title is the same, but it’s not the show I wanted. This is FALSE advertising.

Amazon Freevee complaint: False advertising — Photo Kate uploaded with this complaint

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Case details

Status: Open
Company: Amazon Freevee
Filed: 6 Oct 2023
Rating: 1/5
Desired resolution: Put the actual show on. don’t advertise something that doesn’t exist. If you can’t play a show due to region restrictions, then don’t advertise it.
Problem: Searched show plays a different series
About: streaming show

Progress

Filed
Company notified
Company replied
Resolved

6 Oct 2023 Complaint filed and published
6 Oct 2023 Message from Bizzy: we notified Amazon Freevee about this complaint.

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