Amazon Freevee complaint: Commercials out of sync

Complaint from cyndi3232@gmail.com reported on 24 November 2023 about Amazon Freevee

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My complaint:

On dateline channel commercial starts in mid word. First, the “don’t go away” block with music plays for 60 seconds then goes back to show for 4 seconds and in mid word then goes to a commercial. Dateline frustratingly only plays for 6 minutes then repeats this interruption. Is this supposed to be this way? Can it be fixed?

Suggested solution:

Change the format of the channel so it is enjoyable to watch instead of agitating.

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