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AliExpress complaint: Wrong items received

Open 98 views Retail Company

Filed 10 Feb 2023 by Tony

I placed an order on the 260123 3020942259495380. I ordered four (4) black jock straps in size xxl. £14.79 including tax and shipping.

On the 9th. I received some packages from China.
On opening the seller didn’t send me four (4) jock straps. The sent me four (4) briefs.
Which is not what I ordered.
I contacted aliexpress straight away. They have updated the website. So I could only clink on refundreturn.
I wasn’t able to open a dispute unless I went via another route. At the time I wasn’t able to upload any photos.
10223. I’ve now been notified aliexpress won’t issue a refund.

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