AliExpress complaint: Still waiting to hear back from them about a dispute
Filed 18 Sep 2022 by Katherine
I ordered something that arrived and it was total garbage and not as described. It was falling apart, cheap and not fit for purpose.
AliExpress refunded the cost of the item only but the shipping cost was huge. I contacted them saying that I wanted all my money back as it was false advertising. I should not be out of pocket, paying the postage for something that is rubbish and not what I ordered. AliExpress said they would look in to this for me, as I am unable to contact the seller as they’ve blocked messages, and I’ve still not heard back (this was about 2 months ago!!)
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