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AliExpress complaint: Refund

Open 80 views Retail Company

Filed 14 Dec 2022 by Shiby

I have ordered fewi item 5 month ago n got it ,but one item I received next day or 2 I didn’t placed order ,unsatisfied it .I have applied dispute n appeal both refused.I sent photos n video but they are asking for more proof I didn’t even used the item.I have contacted customer service n seller . customer service told buyer protection is finished ask seller to solve it but I messaged him few time he is not responsible or replied anything to solve customer service not helpful to resolve the issues .I have wasted lots of time for this with coustomer service I don’t think they will solve it,just ignored Evry time.I need help to solve it.

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